Privacy Policy

1. Data Controller

BOTIJALIA SL
CIF: B22721823
Address: C/ de Espronceda, 34, 1 interior, 28003 Madrid (Spain)
Email: info@latermoteca.com

BOTIJALIA SL carries out its commercial activity under the brand La Termoteca, currently in the process of registration with the Spanish Patent and Trademark Office.

2. Purposes of the processing

The personal data collected through the Website is processed for the following purposes:

●      Order and contract management: processing, shipping and delivering orders placed in the online store.

●      User account management: allowing the customer to access their personal area, view their order history, addresses and payment details.

●      Customer service: responding to inquiries or issues submitted through contact forms or by email.

●      Commercial communications: sending information about products, promotions or news from La Termoteca , only if the user has given their express consent.

●      Custom order management: processing the texts, images or files provided by the customer for the sole purpose of producing the requested custom product.

●      Legal and tax obligations: to keep the information necessary for compliance with obligations arising from tax, accounting or consumer regulations.

●      Manage the commercial and contractual relationship with professional clients or companies: including the contact details of their representatives or employees.

3. Legal basis for the processing

The processing of personal data is based on:

●      Performance of a contract (art. 6.1 b GDPR): to process purchases, manage accounts and customizations.

●      Compliance with legal obligations (art. 6.1 c GDPR): accounting, tax and consumer obligations.

●      Consent of the interested party (art. 6.1 a GDPR): for sending commercial communications or newsletters.

●      Legitimate interest of the controller (Art. 6.1 f GDPR): to prevent fraud, ensure security, and improve the services offered. In the case of business-to-business (B2B) clients or suppliers, the processing is based on the performance of a commercial contract or the legitimate interest of the parties in maintaining the business relationship and managing communication between them.

4. Recipients and processors of the data

The data may be communicated to or processed by third parties acting as data processors, including:

●      Shopify Inc. (e-commerce platform), with servers located outside the European Economic Area under Standard Contractual Clauses approved by the European Commission.

●      Payment gateways (Shopify Payments, Stripe, PayPal, etc.) to process payments.

●      Courier and transport services (e.g., Correos, Seur, GLS) for order delivery.

●      Marketing and web analytics providers (such as Google Analytics or Meta Platforms) always within the framework of cookie consent.

●      Legal and accounting advisors, when required by legal or contractual obligation.

BOTIJALIA SL guarantees that all external providers offer adequate guarantees of GDPR compliance.

5. Data retention

The data will be kept for as long as there is a contractual or commercial relationship with the user and for the periods necessary to comply with legal obligations or resolve possible claims.

Data used for commercial purposes will be kept until the user requests its deletion or withdraws their consent.

6. User Rights

Users may exercise the following rights at any time:

●      Access: obtain confirmation as to whether we process your personal data.

●      Rectification: modifying inaccurate or incomplete data.

●      Deletion: request the deletion of your data when it is no longer needed.

●      Opposition: to oppose the treatment in certain cases.

●      Restriction of processing: request that your data be temporarily restricted.

●      Portability: to receive your data in a structured format or to request its transmission to another controller.

To exercise these rights, the user can send an email to info@latermoteca.com , attaching a copy of their identification document and specifying the right they wish to exercise.

If the user believes that the processing of their data violates applicable regulations, they can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Data Security

BOTIJALIA SL applies appropriate technical and organizational measures to guarantee the confidentiality, integrity and availability of information, including the use of SSL/TLS encryption and restricted access controls.

8. Minors

The services of La Termoteca are not intended for children under 14 years of age. BOTIJALIA SL will not collect data from minors without the prior consent of their parents or legal guardians.

9. Commercial communications and newsletters

The user may expressly authorize the sending of promotional communications related to the products and services of La Termoteca .

You can withdraw your consent at any time by using the unsubscribe link included in each communication or by writing to info@latermoteca.com.

10. International Transfers

Some of the technology providers (for example, Shopify Inc. or Meta Platforms Ireland Ltd.) may process data outside the EEA. In these cases, BOTIJALIA SL guarantees that Standard Contractual Clauses or equivalent mechanisms approved by the European Commission apply.

11. Policy Update

BOTIJALIA SL reserves the right to modify this Privacy Policy to adapt it to new legislation or changes in its data processing activities. Any modifications will be published on the Website with an indication of the update date.

12. Applicable law and jurisdiction

This Privacy Policy is governed by Spanish law.

In case of dispute, the parties will submit to the competent Courts and Tribunals in accordance with the applicable consumer regulations, corresponding, in the case of consumers, to those of the user's domicile.